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Found: 17 Titles

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A causal model of customer citizenship in Thailand retail bank sector / Adirek Vajrapatkul.

Author

Adirek Vajrapatkul.

Published

2023.

Call Number

EThesis

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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An anthropology of services : toward a practice approach to designing services / Jeanette Blomberg, Chuck Darrah.

Author

Blomberg, Jeanette.,

Call Number

HF5415.5 .B562 2015,658.812 23

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Customer behavior : consumer behavior and beyond / Jagdish N. Sheth, Banwari Mittal, Bruce I. Newman.

Author

Sheth, Jagdish N.

Published

Fort Worth : The Dryden, c1999.

Call Number

HF5415.32 S46c

Location

ห้องสมุดคณะสถาปัตยกรรมศาสตร์

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Customer service : a practical approach / Elaine K. Harris.

Author

Harris, Elaine K.

Published

Upper Saddle River, NJ : Prentice Hall, c1996.

Call Number

HF5415.5 H31c

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Customer service : skills for success / Robert W. Lucas.

Author

Lucas, Robert W.

Published

Boston : McGraw-Hill, c2009.

Call Number

HF5415.5 L81c 2009

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ
ห้องสมุดวิทยาเขตชุมพรเขตรอุดมศักดิ์

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How to turn customer service into customer sales / Bernard Katz.

Author

Katz, Bernard.

Published

Lincolnwood, IL : NTC, 1990.

Call Number

HF5415.5 K33h

Location

ห้องสมุดคณะสถาปัตยกรรมศาสตร์

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Implementing CRM : from technology to knowledge / David Jesse Finnegan, Leslie P. Willcocks

Author

Finnegan, David Jesse

Published

Chichester : John Wiley, c2007.

Call Number

HF5415.5 F55i

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Keeping customers for life / Richard F. Gerson.

Author

Gerson, Richard F.

Published

Menlo Park, CA : Crisp, c1992.

Call Number

HF5415.5 G435k

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Living service : how to deliver the service of the future today / Marc Silvester, Mohi Ahmed

Author

Silvester, Marc

Published

Harlow, England : FT Prentice Hall, c2008.

Call Number

HF5415.5 S53l

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Service science / Mark S. Daskin

Author

Daskin, Mark S.

Published

Hoboken, NJ : John Wiley, c2010

Call Number

HD9980.5 D325s

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Author

Zeithaml, Valarie A.

Published

New York : McGraw-Hill, c2013.

Call Number

HD9980.5 Z4s 2013

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Author

Zeithaml, Valarie A.

Published

Boston : McGraw-Hill, c2018.

Call Number

HD9980.5 Z4s 2018

Location

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.

Author

Zeithaml, Valarie A.

Published

Boston : McGraw-Hill, c2004.

Call Number

HD9980.5 Z4s 2004

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Value proposition design : how to create products and services customers want. Get started with / written by Alex Osterwalder [and three others] ; designed by Trish Papadakos.

Author

Pigneur, Yves,

Published

Hoboken New Jersey : Wiley, c2014.

Call Number

HF5415.5 V284

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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จิตวิทยาการบริการ = Service psychology / จิตตินันท์ นันทไพบูลย์.

Author

จิตตินันท์ นันทไพบูลย์.

Published

กรุงเทพฯ : ซีเอ็ดยูเคชั่น, 2558.

Call Number

HF5415.5 จ423จ 2558

Location

ห้องสมุดวิทยาเขตชุมพรเขตรอุดมศักดิ์

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Found: 17 Titles

A causal model of customer citizenship in Thailand retail bank sector / Adirek Vajrapatkul.

An anthropology of services : toward a practice approach to designing services / Jeanette Blomberg, Chuck Darrah.

Customer behavior : consumer behavior and beyond / Jagdish N. Sheth, Banwari Mittal, Bruce I. Newman.

Customer service : a practical approach / Elaine K. Harris.

Customer service : skills for success / Robert W. Lucas.

How to turn customer service into customer sales / Bernard Katz.

Implementing CRM : from technology to knowledge / David Jesse Finnegan, Leslie P. Willcocks

Keeping customers for life / Richard F. Gerson.

Living service : how to deliver the service of the future today / Marc Silvester, Mohi Ahmed

Service science / Mark S. Daskin

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.

Value proposition design : how to create products and services customers want. Get started with / written by Alex Osterwalder [and three others] ; designed by Trish Papadakos.

จิตวิทยาการบริการ = Service psychology / จิตตินันท์ นันทไพบูลย์.

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Found: 17 Titles

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