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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Author

Zeithaml, Valarie A.

Published

New York : McGraw-Hill, c2013.

Call Number

HD9980.5 Z4s 2013

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Author

Zeithaml, Valarie A.

Published

Boston : McGraw-Hill, c2018.

Call Number

HD9980.5 Z4s 2018

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.

Author

Zeithaml, Valarie A.

Published

Boston : McGraw-Hill, c2004.

Call Number

HD9980.5 Z4s 2004

Location

ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Found: 3 Titles

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.

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