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Found: 4  Titles

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How to turn customer service into customer sales / Bernard Katz.
Author
Katz, Bernard.
Published
Lincolnwood, IL : NTC, 1990.
Call Number
HF5415.5 K33h
Location
ห้องสมุดคณะสถาปัตยกรรมศาสตร์

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Author
Zeithaml, Valarie A.
Published
New York : McGraw-Hill, c2013.
Call Number
HD9980.5 Z4s 2013
Location
ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
Author
Zeithaml, Valarie A.
Published
Boston : McGraw-Hill, c2018.
Call Number
HD9980.5 Z4s 2018
Location
ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.
Author
Zeithaml, Valarie A.
Published
Boston : McGraw-Hill, c2004.
Call Number
HD9980.5 Z4s 2004
Location
ห้องสมุดสำนักการเรียนรู้ตลอดชีวิตฯ

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